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  • Customers like
    • Customer service1
  • Customers don't like
    • Outrageous rates screwing people5
    • Outrageous rate2
    • Poor customer service1

I've had furniture financed with Progressive twice. Both were very positive experiences. I had to delay a payment once and they were extremely courteous. Very professional. Just got approved again even though with my credit I can get approved elsewhere, I will always go with progressive Add comment

  • May 14
  • Finances
  • Marquette, Michigan
  • 1
  • 1
  • 172
  • REVIEW RATING 4/5

Same thing, only to me, they didn't even give me 90 days same as cash as advertised. I even spoke with several employees that verified that yes, I was on the 90 day option. Then one day I log in to my email, to find they had sent me an invoice. This lists the 90-day option price, but clearly shows they never gave to me. They literally charged me almost double. I am going to hire a lawyer before I... Read more

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  • May 12
  • Loans and Mortgages
  • Irving, Texas
  • Loan
  • 103
  • REVIEW RATING 4/5

By far the worst customer service I have ever received. They denied me, I asked why they gave me a vague answer and could explain what they meant. I asked for a manager, he was no help. Then he makes a comment saying "we don't have to approve you" which was rude. I asked for his manager and she was just as bad and said "is this just going to be about you you complaining about your feelings" she... Read more

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  • May 04
  • Collection Agencies
  • Waxahachie, Texas
  • Patio Set Credit Line
  • 515
  • REVIEW RATING 5/5

Purchased a $80 patio set (3 piece) with "same as cash" from Big Lots. They approved my credit line to $1170.00 Thank God I didn't purchase no more than what I did purchase. I purchase two pillows to go inside the chairs and the total amount of my purchase was $120. After a couple of days, I decided to go ahead and pay off the balance, since the girl at Big Lots told me if I paid off the... Read more

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  • Apr 21
  • Collection Agencies
  • Spring, Texas
  • Lease Contract
  • 1
  • 1
  • 397
  • REVIEW RATING 5/5

I just found out that $3k just cost me $7k. I understand high interest rates for some things and situations, but not over 100%. HAD THIS INFORMATION BEEN DISCLOSED I WOULD HAVE NEVER PURCHASED THE ITEM OR FINANCED FROM THEM. As an Accountant, I know myself, there is no way in *** I would have agreed to this. I am still waiting on a signed contract from them. And go figure when I called them I... Read more

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I just found out about the 10% mark up as well and my table on cost 299.00 and im paying over 500$ as well as they charge you state sales tax on the table AND on the 10%!!! Plus you can only return the merchandise for 30 days. Also they charge you a $50 dollar fee to pay it off at the 90 day Add comment

they finance my cricket phone which it costs 598.00 and they are taking 23.00 a week from my checking account. At the end I will pay 1500.00 for the phone. This is a theft.!!!!! Add comment

  • Apr 08
  • Financial Scams and Schemes
  • Houston, Texas
  • Finance Charge
  • 833
  • REVIEW RATING 5/5

I filled out the application and never received a contract nor signed one! Decided after paying on it for 5 months to look at my account and they are charging me 80% finance charge. I changed my bank account and they will NEVER try to rip me off again. By my calculations I have paid for my merchandise! I will be contacting the BBB on them. Oh, and when I called them they said that I could return... Read more

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Was great paid it off early never a issue Add comment

  • Apr 06
  • Financial Scams and Schemes
  • Athens, Alabama
  • Mirror
  • 1
  • 1
  • 515
  • REVIEW RATING 5/5

I purchased a Jewelry Armoire which is a mirror for $250.00 from big lots and there was a 10% mark up( I was not aware of). It is suppose to by 90 days same as cash but the finance company says that big lots requires a 10% mark up. That is a misrepresentation of the no credit check. I will not use this company again and If I hear of anyone considering using this company I will recommend that they... Read more

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